Frequently Asked Questions
Account
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What is Booya Fitness?
Booya Fitness offers convenient, affo... -
Do I need equipment to do Booya Fitness workouts?
No. Approximately 75% of our workouts... -
How do I get the most out of Booya Fitness?
Our customers love us because of the ... -
Does Booya Fitness provide recommendations based on my preferences?
Absolutely. When selecting your worko... -
How do I use the music player?
The Booya team curates fun, pop playl... -
How do upgrade my account?
Once you are logged in, go to your ac... -
How do I redeem a promotional code or coupon?
If you’re a new member, simply enter ... -
How do I cancel my account?
We’d hate to see you go! Once you’ve ... -
Why is my video is just a blank, black box?
On the video pages, if you are seeing... -
I have already paid for a subscription with Booya Fitness. Are the Workout Plans included?
Workout Plans are add-ons to your bas... -
How do I purchase a Workout Plan?
To purchase a workout plan, go to the... -
How long will I have access to the Workout Plans that I purchase?
Once you purchase a Workout Plan, you... -
How can I access my entire Workout Plan?
You can view your entire Workout Plan... -
What if I miss a workout during my Workout Plan?
It is okay if you miss a workout. You... -
My Workout Plan says that I will receive “daily coaching sent directly to you.” How do I access this daily coaching?
Your daily coaching will be sent dire... -
How many workouts will I have to complete each week if I start a Workout Plan?
The number of workouts you will compl... -
How many Workout Plans can I work on at one time?
You may purchase as many Workout Plan... -
How can I access the entire "Rest day” descriptions on the Workout Plan calendar that I just bought?
The "Rest day” descriptions will be s...
General
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How frequently do you update video content?
We currently have 60+ workouts you ca... -
How do I provide feedback on my experience?
We love getting your feedback! <br ... -
I live in <country>. Can I use Booya Fitness?
Yes! BooyaFitness.com is accessible f... -
Do you accept Paypal? Bitcoin?
No, unfortunately not at this time. -
What payment types do you accept?
We accept the following credit cards ... -
How do I get my studio or brand on Booya Fitness?
Booya Fitness offers a full suite of ... -
What is a Workout Plan?
Workout Plans are programs designed f... -
What if I am unable to complete my entire Workout Plan?
That’s ok! You can pause and restart ...
Troubleshooting
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Why is my video skipping or buffering?
We often find that video issues such ... -
Why did the music stop playing?
In the rare instance that you encount...
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